Before using Haul Monitor, your organization needs one person to register and set up your account. This first user becomes the Organization Owner and can invite colleagues once setup is complete. You'll also connect at least one load source — see Section 4: Connecting Your Load Sources, which is what gives your searches freight to find.
Navigate to haulmonitor.cloud/app and click Sign Up on the login screen.
Enter your full name and your company email address. Your email address becomes your login username, so use the address you check regularly. Choose a strong password — at least 8 characters.
After submitting the form, check your inbox for a verification email from Haul Monitor. Click the confirmation link to activate your account. The link expires after 24 hours.
Once your email is verified, sign in at haulmonitor.cloud/app with your email and password. You'll land on your Dashboard, which is your home base for all activity. New accounts show a Get started checklist that walks you through the first four steps — create a fleet, set your rates, create a request, and run your first search — and ticks each off as you go.
From the navigation menu go to Settings → Integrations. Haul Monitor searches four sources and you only need one to start — each one you connect widens what a search can find. You bring your own subscription to the load boards; we never resell access. Section 4 covers each one in detail — this is the short version to get you searching.
To add colleagues, go to Settings and select Organization. You'll see your organization name, your email domain, and the current member list. Click + Invite Member to send an invitation. Each invited user will receive an email with a link to create their account and will be joined to your organization automatically.
Your fleet profile is the foundation of Haul Monitor. It stores your equipment details, home base location, and the rate structure used to calculate net revenue on every backhaul opportunity. Complete your fleet profile before creating any requests.
From the navigation menu select Fleets. On the Fleets page, click New Fleet to open the setup form.
Fill in the fleet's name and the contact who should hear about opportunities. Fields marked * are required.
Pick the one equipment type this fleet runs. There are five choices, and they are deliberately broad — each one stands for a whole family of trailers rather than a single spec.
The rule is widen here, narrow later. Your fleet setting decides how much freight the search is allowed to see, so it is intentionally generous: a Flatbed fleet is shown step deck and lowboy work as well as plain flatbed, because those are loads it can genuinely take. You then narrow to exactly what you want on the results page, where you can see what is actually on offer that day.
Enter your fleet's home base address — this is where your trucks return to after deliveries. Haul Monitor uses this to calculate out-of-route miles for each backhaul opportunity.
The Rate Configuration section drives all financial calculations in your backhaul and estimate reports. Scroll down past the fleet information to find it.
At the bottom of the form, Shared with (view only) lets you add org members by name or email. They can see the fleet and choose it on their own requests, but cannot edit it — useful when one person maintains the rate configuration and others run searches against it.
Click Save Profile at the bottom of the form. You can edit your fleet profile at any time — changes take effect on the next request run.
A Backhaul Request tells Haul Monitor where your truck currently is (the empty location) and when the equipment needs to be back home. The system searches the load boards and brokers you've connected (see Section 4), scores every opportunity by out-of-route efficiency and net revenue, and presents the best matches in a ranked list with a route map.
From the navigation menu select Search and click New.
Click Save Request. Haul Monitor geocodes the empty location, builds the route corridor from your location to fleet home, and scores all matching loads. This typically takes 5–15 seconds.
Your request appears in Search. Click a request to open the full results view, and Run Search to execute the search.
The Route Map shows the top 10 opportunities plotted along your corridor home. The red A marker is your empty location; the green B is fleet home. Numbered circles show pickup locations, and those numbers match the ranked cards below — including after you use the filters, since the map redraws to show only what you have narrowed to.
Below the map, opportunities are ranked by Customer Net Credit (highest first) with a full financial breakdown per load.
Above the list you'll find Equipment Filters and, where the loads carry enough description, Freight Filters — both visible beneath the map in the screenshot earlier in this step. This is the “narrow later” half of how equipment types work: the search casts a wide net, and these suggested filters let you cut it down to what you actually want to see today.
Click View Details on any load to open the full breakdown — route comparison versus an empty return, the complete financial picture, and broker contact information. If you set a Driver Needed Home By date, it's shown right in the header.
Use the Share button in the dialog header to send the load to anyone:
Booking freight takes a few days and more than one phone call, so Haul Monitor follows the load through three states rather than asking you to declare the outcome up front. You only ever press the button that matches what has actually happened.
When you book, you choose whether to keep searching for something better or close the request out. Completed requests move to History, tucked out of your active list but always available.
Every load you have touched appears on the Loads screen with its status and financials. Saved holds your shortlist and anything currently Working; Booked holds committed freight. Click View on any of them for the full picture, including the load number to quote when you ring the broker back, and separate Broker and Source columns so you can see who the freight is with and which board it came from.
If a load falls through after you booked it — breakdown, cancellation, weather — open the Booked tab, click Remove Load, choose a reason, and confirm.
Removing a load clears it from your metrics, Reports, and billing. You choose what happens to the request: Re-open it to search for a replacement, or Void it to History (badged Haul Removed).
Haul Monitor searches the load boards and brokers you connect — it does not hold any freight of its own. Until at least one source is connected, a search has nothing to look through and will always come back empty. Connecting a source is what turns everything you set up in the previous sections into actual results.
A single coloured dot sits in the top-right of every screen, next to your avatar. It tells you at a glance whether your load sources are working:
Hover the dot for a per-source breakdown, or click it to go straight to Settings → Integrations.
Go to Settings → Integrations. Sources come in two kinds, and they are different products to a carrier:
Click Connect on a source and follow its prompt — a redirect to sign in and authorize, or a field for your account credentials or Integration ID. Once saved, the dot turns green and your next search will include that source.
Truckstop and broker-direct connections are set up at the organization level, so if you are not an org admin you'll see their status but no Connect button. The status dot still reflects what your searches can reach — if it's red or yellow and you can't act on it, contact your org admin.
An Estimate Request is a planning and proposal tool. Instead of searching for a specific live load, it projects the annual financial value of backhaul opportunities along a given route — useful for customer proposals, pricing negotiations, and fleet planning. The output is a formatted report you can print or save as a PDF.
From the navigation menu select Estimates and click New.
Enable Relay mode if the backhaul will be run by a relay driver. In relay mode, mileage is calculated as the relay driver's full round trip (home → pickup → delivery → home minus the deadhead), giving a more accurate cost picture for relay operations.
Click Save Estimate. Haul Monitor finds matching opportunities and generates the report. It's saved in your Estimates list under Active — click any card to open it.
The report shows three columns — Highest Net, Average (All), and Top 5 Average — across four metric groups. Only opportunities meeting your Minimum Net Credit threshold are included.
The Reports page rolls up everything your fleets have done — completed loads, revenue earned, miles saved, and the opportunities operations chose to pass on.
The headline cards show Completed Loads, Total Revenue, Net Revenue, and OOR Miles. Below them, a Green Stats panel shows the Truckload Miles Reduced and Truckload Gallons Reduced — the miles and fuel your fleet removed from the market by filling empty trucks (backhaul load miles minus out-of-route miles, converted to fuel at your MPG). Further down, the revenue trend chart covers the last six months and the status breakdown counts every request by outcome; the full request table lists each request with its revenue, net revenue, and out-of-route miles.
When a request is cancelled with the OPERATIONS DECLINED reason while search results are on screen, Haul Monitor snapshots the top available load's value at that moment. The Operations Declined card totals what was passed on:
Each declined request is listed beneath the totals with the load's origin → destination and its figures — a clear record of the cost of saying no.
Co-Driver is Haul Monitor's built-in AI assistant. It knows what you're looking at — your dashboard, a set of results, your open requests — and answers questions about your loads, fleets, and operations in plain language. Think of it as an expert riding shotgun on every screen.
Look for the green Co-Driver button in the bottom-right corner of every screen. Click it to open the chat panel. It stays out of your way until you need it.
Co-Driver reads the screen you're on. On a results page, ask "Which load keeps me closest to home?" or "Why is this load's net revenue negative?" On the dashboard, ask it to help you set up a fleet or explain a metric. Because it has your on-screen context, the answers are specific to your data — not generic help text.
New to Haul Monitor or unsure how something works? Ask Co-Driver first — it's the fastest way to get moving. If you still need a person, use Email Support with this chat to send the whole conversation to our team so you don't have to re-explain.